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Russ, John, Integrity and the Customer

Following up on the theme of customer love, how about customer integrity, too? The maniacs at The Onion offer the following story of one such (fictional) endeavor from Senators McCain and Feingold. My favorite passage from the "article":

McCain said the staff has been trained to deliver "straight talk" to customers.

"Our servers are not there to just tell you what you want to hear," McCain said. "If a customer asks how the Zesty Three-Cheese Ranch Chicken Platter is, and if it's not particularly good, they're going to be up-front with you and say, 'Frankly, the chicken is not that good.'"

"Same goes for the Lasagna Rollups, which, to be perfectly honest, are terrible," McCain added.

Read the rest of it here: